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Awesome service here. I go here for both eye glasses and hearing aids. This is no longer the outpatient clinic - it moved to new location with a new contract. Only eye glasses and hearing aids here by the VA.
Staff is EXTREMELY unprofessional. My husband is being medically discharged from the army and went here for his exam. The nurse who examined him mocked his body weight and body type while doing his tests. How unprofessional and rude is that!? Absolutely disgusted with the treatment my husband received here and will be filing a formal complaint on said nurse.
I've gone to few VA's and now I know what a bad VA is. My first experience there they told me that they could not do something and I called my old va and they told me they were wrong and I had them call. No moment the other VA was on the phone it got done. And then a couple days later I need to call them. And no one answered both times that I called. And the voice message was messed up so I couldn't leave a message. And a third time I came in here they argued with me about my service dog and try to kick me out. Fyi( my dog is clean up to date on all of his vaccinations and he is very calm he doesn't sniff people he doesn't run around and act hyper he just stands next to me.)
The VA almost always been good to me. I gave 3 stars only because when I was sick once in 2 years they didn't even tried to help me. Thank God I don't get sick often. Other than that they are ok.
Va Clinic is a US Hospital based in Watertown, New York. Va Clinic is located at 144 Eastern Blvd, Watertown, NY 13601, USA.
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