Someone's always counting down their drawer, waiting on a manager to open the safe, put a code in, etc. 2 months ago I among a crowd, literally stood there while 2 girls behind the counter chatted it up complaining about another employee that wasn't there. They saw the growing line while the older male cashier waited on everyone, they waited for him to 'put his code in.' While one was 'going off the clock.' They were rude and I made it clear he needs to clean house starting with those younger female cashiers. They just smirked to each other. He made a bland excuse for them. Haven't been back, won't go back, not even to break a bill for the laundry mat around the corner... I will drive past it, through the square or down arsenal on a weekday afternoon, before I'll ever go there again.
I can typically find alot of what i need here (cafe bustello) and the staff is friendly.
It's conveniently located but a hole in the wall. It needs major renovating. We had a major rain storm and you could still see where it flooded inside.
I've literally been waited on and tested it: will this customer service associate cash me out without a single word? Yup!!! They certainly will. No have a nice day, did you find everything okay, etc. But I haven't been back since the last time I was there, the cash out process IS a JOKE, and not a good one. You WILL stand there 5-15 minutes waiting for an employee to be 'ready' to cash you out. I've contemplated leaving my basket right in line and leaving before this incident.
DON'T SHOP THERE!! IF YOU PARK IN THE PARKING LOT THEY HAVE PEOPLE WAITING TO TOW YOUR CAR!! IF you see these two DB sitting in the parking lot better watch out. They make you pay them $25 cash to take their stuff off of your car.
Great staff and a good management team. Never had an issue here.
Family Dollar is a US Supermarket based in Watertown, New York. Family Dollar is located at 146 Arsenal St, Watertown, NY 13601, USA.
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