Got some highlights done here and it was one of the best jobs anyone has done on my hair, they blow dried and styled my hair as well.. all for an amazing price!! Definitely will be returning!
Awful. The girl doing my hair (sorry I forgot her name) had NO IDEA what she was doing. She had to keep asking another girl working for help, who during my cut was working on 2 other clients at the same time. My hair came out uneven, chopped, and not at all what I asked for. I had to let it grow out a little before I can find a different salon to go to to fix it.
So my friend and I went there to have her son's hair done and while waiting we asked if we could have a haircut too. I politely asked if it's okay since we don't have an appointment and the "stylist" said that would fine and asked us to come back at a specific time So, we went back 5 minutes late, our fault, but she was finishing up a customer and the lady at the front desk asked us to wait. So what happens next is we were completely ignored by the whole store. We sat there and our "stylist" started putting away magazines and receipts. I had the decency to ask them when they would have the time to entertain us only to be told that since you're late I can't accommodate you now and that she's got an appointment that she can't be late for. Well and good! If she explained that we would have understood and made another appointment, she made us wait and didn't even bother to explain! what kind of service are these people doing! I personally don't even know if they're good at what they do but with our experience this is the last place you would ever want to go to get your hair done. Horrible service and the staff below average! Oh and on our way out she got a call that her "appointment" is running late! hah!
Horrible just horrible took my kids there for school cuts the back of there necks where all scrapped up from the clippers they had a terrible attitude my kids have been getting there hair cuts for years and never had this happen before very upset I will never go back there!!
Loved Charlotte she was so sweet and gave me a great deal and did a wonderful job on my hair coloring and highlighting!! I would recommend Charlotte the owner 100% if you go!!
Regis Salon is a US Hair Care Studio based in Watertown, New York. Regis Salon is located at 21182 Salmon Run Mall Loop W, Watertown, NY 13601, USA.
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