Purchased 4 new tires, got oil change and NYS inspection last weekend. I had a difficult situation with my inspection (OBDII computer issue)
Mt Tire is very fortunate to have a skilled, personable and dedicated employee like James. Great people make great companies - kudos for a job so well done
They charged me but didn’t do the oil change. As if I wouldn’t realize they shafted me....ugh.
As a former manager of a Dunn Tire store, I have an understanding of this business and the often demanding (and often thankless!) workload involved.
Business in the store on Sat was very, very heavy and James did a tremendous job juggling the various duties of advising customers, handling constantly ringing phones, overseeing shop progress/issues and never missed a beat. He quickly recognized that my inspection situation was going to be tricky and gave me options and recommendations. He worked with me and what started on Sat was resolved on Sunday (yes they're open Sundays)
Both of my headlights blew and they were able to squeeze me in before closing on thanksgiving weekend. So much gratitude for these guys, exceptional customer service.
Extremely helpful staff, quick service. They even looked at my tires to make sure I can use them this winter.
I was in on both Sat and Sun and was blown away by the superior service James provided.
Terrible shop spent a lot of money over 2300$ to get the car back worst do not bring car here unless it's a oil change and beware they might ruin tht
The price I paid for my services was very fair - Most places seem fairly close on prices these days. The service I received was beyond a doubt their "competitive advantage"
Mr Tire Auto Service Centers is a US Car Repair based in Watertown, New York. Mr Tire Auto Service Centers is located at 1219 Arsenal St, Watertown, NY 13601, USA.
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